174424.fb2 Medical Error - читать онлайн бесплатно полную версию книги . Страница 4

Medical Error - читать онлайн бесплатно полную версию книги . Страница 4

4

Anna stood quietly by as the emergency room clerk explained to a young Latino boy that his father would be seen as soon as possible. The boy nodded gravely and rattled offthe translation so rapidly that Anna, who prided herself on being able to communicate in that language, couldn't follow the Spanish. The father grimaced, clutched his stomach for a moment, then shrugged in resignation and edged back toward a seat in the crowded waiting room.

When the clerk was free, Anna stepped up to the desk."Shirley, what doctor's running the ER today?"

The woman turned with a start. "Oh, Dr. McIntyre. I didn't see you standing there. I thought you were on vacation."

Anna leaned over and dropped her voice. "News travels fast around here. Yes, I'm on a leave of sorts, but there's something I need to. .. I have to get some information from one of the doctors for the project I'm working on. Who's the Pit Boss today?"

Shirley ran her hand through blonde hair that Anna was willing to bet didn't start out that color. "That would be Dr. Fell."

"Do you know if he's tied up right now?"

"I think he just slipped back for a cup of coffee." Shirley pointed the way.

Anna nodded her thanks and headed for the break room. Just being in the Emergency Room made her pulse quicken, as she relived memories of her own time as "Pit Boss"-the second-year surgery resident charged with overseeing the ER at Parkland Hospital, arguably one of the busiest in the nation. The pressure was tremendous, but the opportunity to hone one's clinical judgment and skills was almost unlimited.

She recalled the time when one of the senior staffsurgeons had found her sobbing in the ER break room at the end of her shift. He'd put a gentle hand on her shoulder. "What's wrong, Anna?"

She told him about her feverish struggle to save the victims of a horrible crash on North Central Expressway. In the end, the only survivor was a three-year-old child, left orphaned when his mother, father, and older sister died. "I did all I could. And it wasn't enough."

The doctor had eased into the chair beside her. "If you've given it all you had, don't blame yourself when you lose the battle. You can't die with them, you know. If you do, who'd take care of the next one?"

Anna gave a little shudder as she recalled that advice. She'd recently had a patient die-one who should still be alive right now-but for the moment she needed to put any thought of guilt and blame aside. She needed to do something positive. She'd start by questioning the doctor who'd treated the "other" Eric Hatley.

"Dr. McIntyre, what brings you down here? I thought you were on leave." Dr. William Fell was slumped on the couch, sipping from a Styrofoam cup. He started to stand, but Anna waved him back.

"Will, I'm glad you're on duty today. I need to know what you remember about this patient." She held out the emergency room file she'd taken from Nick's office.

He flashed a grin. "Hey, this was two weeks ago. I can't remember the patients from yesterday."

"It's really important. Look at your note. Tell me if it rings a bell."

Will scanned the scrawled note. "Matter of fact, I do recall this guy. In the first place, if you notice the time stamp, he showed up here at two a.m. with a chief complaint of a sexually transmitted disease. I'd just stretched out to take a nap when they woke me. I gave him a pretty good tongue-lashing for picking that time to come in for something like that. Know what he said?"

Anna shook her head.

"Said that he knew we wouldn't be as busy at that time of the morning, and he was up anyway." Will flipped back to the cover sheet. "I remember telling him that, since he had private insurance, he should have gone to his regular doctor during normal hours. He blew me offand asked me if I was going to treat him. I did a quick exam, confirmed my diagnosis with a lab test, and gave him an IM antibiotic. Told him to make a follow-up appointment, but you know they never do. End of story."

"Can you recall what he looked like?"

"Vaguely. Twentyish black male. Taller than me, quite a bit thinner."

"Remember anything else about him?"

Will closed his eyes and Anna could almost hear the wheels turning. "Sorry, nothing stands out. Is it important?"

"Not really, I guess."

"What's this about?"

"The man's name came up in connection with another case, and I'm following up on it," Anna said. "We may have gotten a couple of patients with the same name mixed up. But you didn't do anything wrong, so don't worry about it. Thanks."

"I'll walk out with you," Will said. "It's time for me to get back to work."

They stopped in the hall and Anna put her hand on Will's arm. "Hang in there. It's a tough rotation, but it's worth it- sort of like putting iron into a fire to temper it."

As she started down the hall, Anna couldn't help wondering whether the problems that plagued her right now would temper the iron of her resolve or shatter it.

"Hi, Lisa. I'm picking up some things. Pretend I'm not here." Anna ducked into the sanctuary of her office before her administrative assistant could reply.

She scanned the mail and rummaged through the papers in her "In" box. Nothing that couldn't wait another day. And if things didn't get straightened out pretty soon, none of it would matter anyway. Anna unzipped the backpack she used as a briefcase and pulled out a manila folder bulging with the documents to duplicate. She was still shuffling the papers, deciding how many copies she'd need, when Lisa appeared in the doorway.

"Dr. McIntyre, I know you said to pretend you aren't here, but there are two detectives out there, and they want to speak with you."

Anna decided she was getting entirely too experienced at meeting with members of the law enforcement community."Have you looked at their credentials?"

Lisa nodded. "Yes. They're with the Dallas Police."

Anna squared her shoulders. "Very well. I'll talk with them."

Lisa paused with her hand on the doorknob. "I want you to know that I think this whole mess with narcotics numbers and forged prescriptions is ridiculous. Nobody in the department thinks you did anything wrong."

"Thank you," Anna said. "I guess you'd better send them in."

The moment the two men-one white, one African American-came through the door, Anna decided she would have pegged them as policemen without any advance warning. Not just because of the wardrobe-off- the-rack sport coats, slightly rumpled dress shirts, shoes obviously chosen for comfort rather than style. No, it was a subtle presence that said, "I'm in charge and I've got my eye on you."

Anna held out her hand. "May I see your credentials?" She left the men standing while she sat and carefully examined their badges and identification cards. She jotted down their names and badge numbers, adding them to the sheet she'd started for the DEA agents.

Lamar Green was a burly African American with a shaved head and what looked to be a permanent scowl on his face. His whole demeanor said, "Don't mess with me."

Burt Dowling was a rail-thin white man with a pronounced five o'clock shadow and thinning dark brown hair. Whereas Green seemed to jangle with nervous energy, Dowling appeared to observe the world with a touch of disappointment through hooded eyelids.

She handed the credentials back and motioned the men to the two chairs across from her desk. "How may I help you?"

Green pulled a notebook from his pocket but didn't open it. Instead, he fixed her with a glacial stare. "Doctor, we need to ask you some questions about all the prescriptions you've been writing for large amounts of narcotics."

Anna fought to control her temper. "I believe you mean that some prescriptions bearing my DEA number and forged with my signature have turned up. I'm unaware of any evidence that even vaguely suggests I'm anything but a victim in this situation."

Dowling patted the air in a calming gesture. "Doctor, we understand you're upset. Now, it may be that you're as innocent as a lamb." Then, like Texas weather in the spring, his manner turned dark. "On the other hand, maybe you're ticked offthat we've found out about this little racket of yours. Now, if you'll come clean about your involvement, I'm sure we can put in a good word for you with the district attorney."

Anna took a deep breath. "There's no need to put in a good word. I'm the victim here. Why don't you get out of here and trace back some of these forged 'scripts to their source? And, while you're at it, maybe you and the DEA can communicate so that I don't have to answer the same questions again and again."

Green stood, apparently trying to use his six-foot-plus height to intimidate Anna. "Doctor, we were hoping you'd be cooperative. We just want you to answer a few questions."

"And then you'll leave me alone?"

"Not quite. We also need to search your home."

Anna felt her blood boiling. "Search my house? Why?"

"Easy, Lamar." Dowling motioned his partner back into his chair before turning to Anna. "It's all part of the process. Do we need to get a warrant?"

Anna's inclination was to dig in her heels, but then again, how difficult would it be for these two men to find a judge who'd sign a search warrant? Why should she spend another day, even two, waiting for them to come back with one? She was innocent, and she knew they wouldn't find anything. "I'll meet you at my home in fifteen minutes."

The detectives were thorough with their search, but-give them credit-they were considerate. Anna had heard horror stories of searches that left homes in shambles, but by the time the men finished, her little apartment would look pretty much as she'd left it that morning.

"What are you looking for, anyway?" she asked Dowling.

"We'll know it when we see it. If you weren't looking over our shoulders, we could finish a lot quicker."

Anna's nerves tingled. When her Irish grandmother told her about second-sight, the gift of knowing in advance that something bad was going to happen, Anna pooh-poohed it. But that's exactly what she felt now. The longer the search continued, the more she regretted her decision not to call an attorney before letting these men into her apartment.

"Better late than never," she muttered. Anna went to her desk and picked up the phone. She found the medical school directory in the bottom drawer under a mass of papers. She rifled the pages, then glanced at her watch: five o'clock. She hoped the person she needed wasn't a clock-watcher.

Anna punched in the number and counted the rings. She was about to hang up, when she heard, "Laura Ernst." Something in the voice told her that the medical center's legal counsel hadn't had a wonderful day.

Well, Anna's hadn't been too good, either, so there wasn't much sympathy in her voice. "Ms. Ernst, this is Dr. Anna McIntyre. Remember, we talked on the phone two days ago."

"Hang on." There was a sound of rustling papers. "Okay, got it. The DEA says your name and number are on a bunch of narcotics prescriptions. As I recall, I told you to sit tight for now. These things usually work out if you're not guilty."

Anna bristled at the last comment, but this was no time to argue. "Well, now two Dallas Police detectives are searching my home."

"Did they have a warrant?"

"No, I was so mad I just let them-"

"Stop them. Right now. Put down the phone, tell them you've spoken with your attorney. Tell them to get out and not come back until they have a search warrant that spells out exactly what they're looking for and why."

Anna hesitated for a few seconds, then did as Ernst had told her. The detectives tried to change her mind, but there seemed to be no conviction in their arguments. She slammed the door behind them and picked up the phone again.

"They're gone," Anna said.

"Good." Ernst paused. "You know, you may need your own attorney for this. Do you know anyone you could call?"

"No."

Ernst's sigh spoke volumes. "All right. Give me your number. I'll get back to you with a name. I have to make a phone call first."

Nick pulled up in front of Anna's duplex and for the tenth time wondered if it was the least bit over the top for him to see her again this soon. Face it, he decided, the SS Over The Top had sailed when he took her to Maria and Benny's for dinner. He had known the kind of reception they'd give her, and it had been difficult for him to conceal his pleasure at her reaction.

Nick climbed out of the car and reached back for the flowers he'd bought at the supermarket on the spur of the moment.

He debated a moment and decided to leave them on the seat. Flowers would definitely be over the top.

With his palms sweating like those of a schoolboy coming to pick up his date for the prom, he started up the walk. When he was halfway to the door, it opened and two men stepped out. It didn't take him long to link the men with the car parked at the curb just ahead of his own Chevrolet. In his experience, only one group drove around in a basic black Ford Crown Victoria with plain hubcaps, a spotlight, and two antennas: cops. What were they doing at Anna's? Had something happened? Had she been hurt?

"Excuse me," he said to the first of the men to reach him-a husky African American who scowled as though someone had just kicked his dog. "What's going on here?"

"Sir, I can't discuss it." The man brushed past Nick, followed in close order by a thin Caucasian man displaying a similar disposition.

Nick hurried up to the door and rang the doorbell. When there was no answer, he rang it again. He was about to ring for a third time when the door opened.

Anna stood there with her hands on her hips. "I thought I told you-"

"Anna, are you all right?"

She was dressed in the same black skirt and green blouse she'd worn in his office earlier that day. When she recognized Nick, the fire flashing in her green eyes died down and she gestured him in, double locking the door behind him.

"Sorry. I didn't mean to bite your head off," she said. "I thought those two detectives had come back to harass me some more."

"What were detectives doing here?"

"Sit down. Let me put on some coffee. It's a long story."

Twenty minutes and a cup of coffee later, after Anna had explained about the visit from the police, Nick's blood was boiling. "Of course, they didn't find anything, did they?"

Anna's expression told him he'd struck a nerve. Her tone of voice confirmed it. "No, they didn't find anything! Of course, they were still looking when I threw them out, so they could have missed it."

"Sorry. I didn't mean to-"

"I know," Anna said. "I'm just upset. Anyway, I can assure you that there's no money hidden in the coffee can or stashed in the sugar canister. No envelope taped to the underside of the toilet tank cover. Of course, that doesn't mean they didn't look in those places, and everywhere else in the house. At least, until I made them leave."

Nick looked around. "Doesn't look like they messed up your house."

She ran a hand through her hair. "No, I have to admit they weren't malicious. They were clinical about it. Sort of, 'we have to do this, so stand back and don't bother us.' "

"Are they through now?" Nick asked.

"Laura Ernst said they couldn't come back without a search warrant, but I doubt that they're through. They mentioned that one of the things they were looking for was the money from my 'prescription racket' as they called it. Now I guess they'll check to see if I have any secret accounts in the Cayman Islands or Switzerland." She grimaced. "Just wish I did."

Nick drained the last drops of coffee from his cup. "They've got to realize that you're a victim in this whole mess."

"I told them the same thing." Anna picked up the cups and disappeared into the kitchen, returning in a moment with refills for them both. "But I still can't figure out why."

"Why the police are investigating you?"

"No," Anna said. "Why-and how-someone would steal my identity."

Anna stood in the doorway and watched Nick climb into his car and pull away. She closed the door, turned the key in the deadbolt, then went through the house closing blinds. Since the search, she no longer felt secure in her little duplex. Instead she felt dirty, violated.

She wondered about the loneliness she felt now that Nick was gone. They'd only known each other a short time, but she felt a bond forming. Not a good time for that, though.

Dinner for Anna was almost always fast food purchased on the way home or something frozen that she nuked and ate in front of the TV. Tonight the screen was dark. Even the most inane sitcoms were beyond her. Her mind still buzzed like a beehive, filled with incoherent thoughts.

Anna drifted into the kitchen, opened the refrigerator door, and berated herself because she still hadn't made it to the grocery store. She had no milk, no eggs, not much of anything. Finally, she settled for a peanut butter sandwich on stale bread, washed down with a Diet Coke, all consumed while standing over the sink. As she choked down the last bite, she couldn't help wishing she were back at Benny and Maria's restaurant, eating good food, enjoying Nick's company, and totally oblivious to her troubles.

She rinsed her plate, tossed her soft drink can in the recycle container, and leaned against the kitchen cabinet. Anna had never felt so lost, so absolutely bereft of a sense of direction. She remembered what she'd told Nick about her faith during trials. She'd tried to sound confident when she assured him that God would care for her. But right now, her faith was sort of like a south Texas river during a drought: half a mile wide and two inches deep.

In her bedroom, Anna lifted a worn, leather-covered book from the nightstand and flopped onto the bed. She propped herself on two pillows and opened the book to the place she'd long ago marked with a dark blue ribbon. She'd depended on this promise in the past. Maybe the words would help now: "For I know the plans I have for you," declares the Lord, "plans to prosper you and not to harm you, plans to give you hope and a future."

Did God really have a plan to get her out of this mess, to give her a hope and a future? She rested the Bible on her chest and closed her eyes. Talk to me, God. I'm listening.

The shrill tone of the telephone startled Anna out of her semi-slumber. She sat up and the Bible tumbled onto the floor. It took her a moment to clear her head and reorient herself. She lifted the receiver, cleared her throat, and said, "Dr. McIntyre."

"Sorry to call so late." Laura Ernst didn't sound sorry. She sounded ticked offat having to deal with this. "It's taken me a little while to get the information I needed."

Anna decided the silence that followed was her cue to apologize, so she did.

"Anyway," Ernst continued, "here's the name and number of the attorney I suggest you call."

Anna scrambled to find a pad and pencil, finally locating both in the bedside table. She scribbled down the information and read it back to Ernst. "Ross Donovan. 214-555-1870. Got it."

"He's a bulldog on cases like this. Of course, he can also be a liar and a cheat, but I've never known him not to do a good job for his clients."

"What do you mean?"

"Call him first thing tomorrow morning. He can tell you what I mean." There was a sharp click.

Anna held the silent phone until a strident stutter tone prompted her to hang up the receiver. What kind of lawyer was this guy? She swung her feet offthe bed and hurried to her desk, where she put Donovan's number by the phone. One more call to make tomorrow.

The world didn't look any better or her situation any clearer in the morning. Anna hurried through breakfast and sat at her desk to make some calls. The first was to Ross Donovan. She got a recorded message, asking her to leave a number, which she did.

Anna looked at her watch. Eight in the morning. Too early to expect a quick callback from the lawyer, but not too early for things to be stirring at the medical center. She figured this might be tricky, and it was. It took Anna three phone calls to find a sympathetic clerk in the Medical Records office to track down the name and address of Eric Hatley's mother. With the monthly Morbidity and Mortality Conference coming up in less than a week, Anna wanted to know more about the real Eric Hatley, including the reason someone else would use his health insurance to get treatment.

Her phone rang as she headed out the door. She didn't recognize the number, but the caller ID showed UT Southwestern Med Ctr. The chances that this would be something good ranged from slim to none, but she decided she couldn't dodge the call. Her curiosity wouldn't let her.

"Dr. McIntyre."

"Doctor, this is Laura Ernst. Have you called Ross Donovan?"

"I called and left a message. I'm waiting for a callback."

"Ross isn't an early riser, but he'll get back to you," Ernst said. "Anyway, that's not why I called."

"Oh?"

"My assistant just had a call from the supervisor in Medical Records. You apparently persuaded a clerk to give you contact information for Eric Hatley's next of kin."

No use denying it. "That's right."

"Those records are supposed to be off- limits except as authorized by my office. I hope you don't plan to make contact with the family."

"Why do you say that?" Anna asked.

Ernst cleared her throat. "When a patient dies while they're under our care, there's always the possibility that the family might bring suit against us, especially if there's a suspicion of medical error. I've looked into the circumstances of this case, and it appears to me that the proximate cause of the patient's death was the antibiotic you and Dr. Nguyn ordered."

"But-"

"Given the situation, I feel strongly that it's best that all further communication with the family come through our office."

So much for any care and concern from Ernst. Now it was going to be all about protecting the institution. "In other words, you think we're at fault, and we should keep our heads down," Anna said.

"I wouldn't put it that way, but there's something to be said for doing exactly that."

Anna switched the phone to her other hand and flexed the fingers that cramped from their death grip on the receiver."Well, Ms. Ernst, how do you feel about my expressing my sympathy for this woman's loss? This isn't a statistic she's burying, it's her son. And there are some questions that I'd like to get answered, questions that might shed some light on why Eric died."

"Of course, I can't order you not to extend your condolences, but I wish you'd do it with a sympathy card, nothing more."

Anna took in a huge breath through her mouth and exhaled through her nose. It came out as more of a snort than she'd intended, but then again, maybe that was the message she felt like sending. "Ms. Ernst, unless I receive a direct order from either my chairman or the dean, I intend to visit Eric Hatley's family. I'll make sure that your office is made aware of any information I might gain. There are some questions that need to be answered, questions that affect the way other patients are treated. I intend to get those answers." Anna took a deep breath and tried to make her voice calm. "I do appreciate your help in my dealing with the police, but on this one I think we're going to have to agree to disagree. Thank you for calling."

Anna pushed the button to end the call and longed momentarily for an old-fashioned phone that she could slam into its cradle. She'd never been fond of attorneys, and this little episode hadn't done anything to change her mind. Nevertheless, as she closed the front door behind her, the tiny seed of doubt Ernst had planted in the back of her mind began to grow. Anna hoped she was doing the right thing.