For ending thirty-minutes-or-it’s-free pizza.
I want my pizza hot and delivered to my stoop in under thirty minutes or I ain’t paying for it, DAMMIT! When we were kids, we used to wait by the door with a stopwatch! Those were the days of pizza hot and fast. Too bad—that era is long gone.
Domino’s Pizza was founded in 1960, and it began the “30 Minutes or It’s Free” campaign in 1973. Thomas Monaghan, the founder of Domino’s Pizza, decided to pull the twenty-year-long campaign in 1993. At that time, a couple of lawsuits were decided against his company because the guarantee promoted reckless employee driving. One accident, resulting in death, fetched $2.8 million, while another driver, whose head and back were injured, was awarded $78 million.
Thomas shouldn’t have caved in so easily. And he should have hired better lawyers. Don’t get me wrong, I usually root for the little guy, but hell, so many large companies become such magnets for huge lawsuits that you can’t help but feel a little remorse for them. Regardless, he’s the reason you can’t get fast pizza anymore.
It sucks when your stomach is growling and you know the pizza is going to be late, and most likely cold. Nonetheless, try to give Domino’s a break. I know it’s hard, but try not to take it out on the delivery guys, as they are only human. Besides, you’d lose your appetite anyway if a family of four’s blood ended up splattered on your pizza box.
And if you STILL want pizza in under thirty minutes, move to India, Israel, or Mexico, because Domino’s still has the guarantee there!